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Day 2

9th Patient-Centered Engagement World Congress 2026 Americas

“Part of ​The Patient Centricity & Collaboration Series”

Driving Partnership, Access & Measurable Outcomes

17th – 18th September 2026, Boston, MA, USA

Equity, Access & Sustainable Outcomes

  • Developing targeted strategies to ensure all patient populations are empowered to engage with their care plans consistently.
  • Incorporating non-clinical factors into engagement models to provide more holistic and effective support.
  • Building and sustaining collaborative relationships with local organizations to bridge the gap between industry, healthcare providers, and the communities they serve.
  • Establishing robust metrics to track progress and ensure that improvements in patient engagement lead to equitable health outcomes across all demographics.

Moderator:

Panelists:

  • Facilitating collaborative planning with community members.
  • Leveraging local leadership and trusted networks.
  • Ensuring communication strategies are culturally relevant.
  • Implementing metrics to track and evaluate equitable impact.
  • Implementing seamless screening processes directly into digital touchpoints to identify specific patient needs.
  • Developing robust pathways to connect individuals with the appropriate community resources and support services.
  • Facilitating the exchange of information between healthcare providers and social service organizations to ensure a holistic approach to care.
  • Establishing clear frameworks to ensure that all data collaboration remains secure, transparent, and compliant with privacy standards.
  • Low-bandwidth engagement strategies to support users with limited internet connectivity.
  • Multilingual platforms to ensure linguistic inclusivity across diverse regions.
  • Rural outreach solutions that are designed to connect with underserved and remote populations.
  • Community partnership integration to leverage local expertise and build sustainable engagement.
  • Ensuring transparency for both providers and patients at the point of care.
  • Streamlining workflows to reduce administrative delays.
  • Enhancing the management of complex treatment plans.
  • Connecting patients with the necessary resources to mitigate rising costs.
  • Exploring how integrated care models can significantly improve patient results.
  • Strategies to influence positive health behaviors.
  • Leveraging technology while maintaining a human-centered approach to care.
  • Addressing psychological well-being as a fundamental component of managing complex conditions.
  • Building sustainable frameworks for long-term patient engagement.
  • Streamlining processes to reduce patient and caregiver stress during the navigation journey.
  • Creating seamless touchpoints for mental health resources within broader engagement strategies.
  • Developing messaging frameworks that promote inclusivity and encourage open dialogue.
  • Implementing holistic models that account for both physical and emotional health outcomes.
  • Developing flexible frameworks that integrate both digital and physical touchpoints to reach a broader audience.
  • Implementing accessible messaging and outreach tools for individuals with limited technical proficiency or high- speed connectivity.
  • Identifying and addressing the specific geographic and socioeconomic barriers that hinder participation in these regions.
  • Evaluating the hardware and infrastructure requirements necessary to support sustainable digital inclusion.
  • Establishing direct links between patient engagement and clinical or quality results.
  • Leveraging insights gained from patient experiences to inform our strategies.
  • Evaluating the long-term effectiveness of treatments.
  • Providing clear evidence of value to healthcare systems and payers.
  • Establishing shared goals to ensure all parties are working toward the same objectives.
  • Fostering collaboration between healthcare systems, industry partners, and advocacy groups.
  • Identifying successful engagement strategies and implementing them on a national level.
  • Developing consistent benchmarks for patient engagement across the industry.
  • Defining what a meaningful patient partnership looks like in practice.
  • Aligning incentives across diverse healthcare stakeholders.
  • Strategies for scaling successful engagement models on a national level.
  • Proven methods for building a healthcare system that patients can fully trust.
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