Attend

Facilitate Live is proud to present the upcoming 9th Patient Centered Engagement World Congress 2026 Americas, Boston, MA, USA

Healthcare transformation has entered a decisive phase. As reimbursement models shift, digital acceleration continues, and consumer expectations rise, patient engagement is no longer a supporting initiative — it is a strategic enterprise priority. For pharma, payers, providers, and digital health leaders alike, engagement now sits at the intersection of growth, quality performance, access, trust, and measurable outcomes.

The Patient-Centered Engagement Congress convenes stakeholders, alongside patient voices, to examine how engagement must evolve from aspiration to enterprise-wide execution. This is not a conversation about isolated digital tools or satisfaction metrics. It is a forum focused on governance, accountability, technology infrastructure, workforce redesign, and performance measurement, all grounded in meaningful partnership with patients.

The congress theme is Driving Partnership, Access & Measurable Outcomes. Across two intensive days, the Congress will explore how organizations can redefine engagement as a driver of access, adherence, equity, and long-term enterprise value. It focuses on enterprise alignment and digital transformation: embedding engagement into value-based care models, breaking down cross functional silos, designing scalable personalization strategies, leveraging predictive analytics and AI responsibly, and building executive dashboards that connect activation to financial and quality outcomes. Leaders will examine what separates high-performing organizations from laggards and what board-level accountability for engagement truly requires. It also examines access, equity, and sustainable performance. As disparities in activation and adherence persist, organizations must confront the digital divide, integrate social determinants into engagement platforms, and simplify navigation across increasingly complex care journeys. Sessions will examine how inclusive design, hybrid outreach models, and culturally competent strategies can expand reach without sacrificing innovation. Leaders will also address how engagement impacts quality ratings, value-based contracts, and long-term population health outcomes — while maintaining ethical guardrails in an AI-enabled future.

Throughout the program, the emphasis remains clear: patient-centered engagement must be measurable, scalable, equitable, and strategically integrated across the enterprise. True transformation requires partnership, not only across departments and sectors, but with patients as co creators in the design of accessible, transparent, and trustworthy systems.

The Congress provides a platform for candid executive dialogue, cross sector collaboration, and practical insight into the governance models, digital infrastructure, and cultural shifts necessary to drive partnership, access, and measurable outcomes. By convening industry and patient leaders in equal measure, the event moves beyond theory to focus on implementation, accountability, and sustainable impact.

As healthcare continues to evolve, organizations that succeed will be those that move engagement from program to performance, from activation to outcomes and from intention to enterprise impact.

We look forward to welcoming you to the Congress!

Jocelyn Raguindin
Conference Director
FACILITATE LIVE